25 Sep '12, 1pm

How a new envelope design could save 447 tons of paper this year:

How a new envelope design could save 447 tons of paper this year:

Despite most companies offering online bill pay features and electronic statements, many consumers still choose not to take advantage of the paperless billing options. Even in the digital world, companies must offer an alternative to paperless billing to meet customer needs. Mailing a paper bill and return envelope has been the norm for ages, but now companies like Sprint are introducing innovative eco-friendly solutions for paper billing. According to Keanon Swan, manager of vendor management & postal strategy at Sprint, just over 30 percent of Sprint's customers opt for paperless billing, meaning the majority still receive their bill in the mail. While the bill and return envelope are both recyclable, they often go to waste. In many cases, customers receive paper billing, but still pay via phone or online, so the return envelope provided becomes obsolete. In an effort to...

Full article: http://earth911.com/news/2012/09/25/two-way-envelopes-les...

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