22 Mar '12, 11am

5 ways to boost employee engagement

5 ways to boost employee engagement

Connect employees with the people they serve. One five-minute interaction with individuals who benefit from the company’s products and services can produce up to a 500 percent boost in employee productivity. Interaction increases empathy for customers, motivating employees to do a better job serving them. For example, attaching a photo of the patient to an X-ray enhances radiologists’ effort and accuracy, yielding 46 percent improvements in diagnostic findings. Get personal. Employees who know their manager well “as a person” are more likely to be engaged. In North America, getting to know employees on personal level can boost employee engagement by 11 percent. Managers often believe traditional managerial skills such as effective delegation of assignments or providing regular feedback will raise engagement levels -- but research shows that building personal relationships ...

Full article: http://www.greenbiz.com/blog/2012/03/22/5-ways-boost-empl...

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