29 Dec '11, 1pm

Accor Aims to Draw the Curtain on Unsustainable Hotels

Accor Aims to Draw the Curtain on Unsustainable Hotels

Would you be upset if you walked into a hotel room to find that the curtains were drawn, the TV was silent, and the staff were keen not to wash your towels each day? These are some of the questions hospitality giant Accor has been seeking to answer as it prepares a major new sustainability strategy designed to slash environmental impacts and curb energy use across its 42,000 properties. "In hospitality, the standard practice is for the guest to enter the room with the curtains open and the TV on with a welcome screen, and to then have their towels changed every day," Sophie Flak, the company's executive vice president for sustainable development, told BusinessGreen. "But the sustainable way is to have the curtains closed, the TV off and to not change the towels every day. We've been training people the old way and we need to move to the new way." The company has undertaken...

Full article: http://www.greenbiz.com/blog/2011/12/29/accor-aims-draw-c...

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