25 Jan '13, 5pm

Report: Hyundai, Kia owners accept fuel economy apologies, love their debit cards

Report: Hyundai, Kia owners accept fuel economy apologies, love their debit cards

for inflated fuel economy ratings, but the on-the-ground reality isn't all that bad. Automotive News says that dealers have been pleased at how the parent companies have handled the November scandal and the reimbursement programs are making customers happy and them back in the door. Hyundai and Kia issues apologies for inflated fuel economy ratings on 13 nameplates from the 2011-2013 model years, which accounted for about 900,000 sold vehicles. Owners are being reimbursed for the "extra" gasoline they'll need to buy for as long as they own the vehicles. The automakers have provided dealers with cash to help pay for gifts or other goodwill-related charges to please affected car owners. Hyundai and Kia dealers have been very active in the process – lavishing owners with apologies, free service and car washes. The charm offensive is working: reports say dealers have seen very...

Full article: http://green.autoblog.com/2013/01/25/hyundai-kia-owners-a...

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