30 Dec '12, 7pm

Liar’s Flights: How Fake Flights Mislead Passengers #sustainability #csr

Liar’s Flights: How Fake Flights Mislead Passengers #sustainability #csr

I arrived in Reno tonight on a direct United Airlines flight from Newark. It stopped in Denver. In this case the same plane actually continued to Reno but I was still required to get off with all my belongings, sit around for 30 minutes, then get back on the same plane and into the same seat. I’m usually pretty good at predicting these shenanigans, but even I was duped when I received my boarding pass which listed only Reno as a destination. Hilariously, in this case, Reno did not appear *anywhere* on the airport monitors so I had to use process of elimination to figure out I was flying to Denver – perfectly legal, and perfectly annoying. I should have been given two boarding passes, starting with one to Denver. Even in United’s online system you had to look into the fine print to see that a “1-hour stop in Denver” was part of the itinerary.

Full article: http://www.triplepundit.com/2012/12/direct-nonstop-flights/

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