22 Jun '11, 11am

Marks & Spencer: Sustainability, profits and a carbon-neutral bra via @MarcGunther

No company approaches sustainability more comprehensively—or more creatively—than the British retailer Marks & Spencer. M&S is the UK’s largest clothing retailer and a big seller of food too (market share 3.9%). It operates about 1,000 stores and employs about 78,000 people. Its supply chain includes 2,000 factories and 20,000 farms. Some 21 million customers visit the stores each week, and revenues last year were £9.7 billion ($15.7 billion). The company’s sustainability effort, which is called Plan A – because there’s no plan B to protect the planet — touches executives, rank-and-file employees, customers and suppliers. Executive pay is based, in part, on meeting sustainability targets. Store managers compete to save energy and waste. Factories and farmers that sell to M&S are rewarded for going “green.” Increasingly, customers invited to get involved, too. “Plan A, at h...

Full article: http://www.marcgunther.com/2011/06/22/marks-spencer-susta...

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