12 Jun '12, 9am

5 Lessons from Marks and Spencer on Establishing the Business Case for

Although the business case is mostly about the bottom line and benefits, it all starts with the company’s success to fully integrate sustainability into its values and mission. “We sell high quality, great-value clothing and home products and outstanding quality food. We source products responsibly from over 2,000 suppliers around the world. Over 81,000 people work for M&S in the UK and worldwide. Our core values are Quality, Value, Service, Innovation and Trust,” it says in the company’s progress report. As you can see, sustainability is not explicitly mentioned here, but it’s reflected in every word in this statement, showing how it became integral to M&S’s strategy and culture.

Full article: http://www.triplepundit.com/2012/06/5-lessons-mss-plan-es...

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