15 Apr '11, 5pm

Thinking ‘like an Avon Lady’ to get suburban workers on transit

Thinking ‘like an Avon Lady’ to get suburban workers on transit

Last week I went to an exurban office park in San Ramon, California where 33 percent of the park's 30,000 workers leave their cars at home. Despite the fact that Bishop Ranch is 37 miles from San Francisco, a dozen miles from the nearest BART rail station, and home to Chevron's corporate offices, its parking lots are surprisingly empty, and it has won many awards for transit. Marci McGuire, the program manager for the Ranch's Transportation center, describes the attitude at the park as "a culture" where it's cool to have a bus pass. "When you do it right, it's like a cult," she says. I spent a couple of hours with Marci to find out how she nurtures this cult that gets 10,000 people out of their cars daily. It seemed to me that there were three aspects of the program that operate counter to the current thinking. First, logistically, there are a lot of buses that terminate a...

Full article: http://www.grist.org/transportation/2011-04-15-thinking-l...

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