05 Feb '12, 10am

In Times of Change, Go Slow to Go Fast

The negative emotions associated with the first stage of a transition are a robust manifestation of loss aversion that many of us can identify with. Since information about change doesn’t flow evenly throughout the organization, people at different levels in the hierarchy find themselves at different stages along the transition curve. As communication cascades through the chain of command, the gap in emotional states between levels exacerbates feelings of mistrust and instability. At this point, senior leaders are touting the benefits of the change to an audience that is not ready to appreciate any potential upside. As a result, one tends to hear statements from senior leaders, like “the train’s left the station” or “we’re not here to complain about the change, we’re here to develop an implementation plan.”

Full article: http://www.triplepundit.com/2012/02/times-change-slow-fast/

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