06 May '13, 7pm

Tesla improves Model S resale guarantee based on customer feedback: Gotta love a company that actually listen...

Tesla improves Model S resale guarantee based on customer feedback: Gotta love a company that actually listen...

Gotta love a company that actually listens to feedback and implements changes that its customers requested. About a month ago, Tesla unveiled a new financing option (kind of a hybrid between leasing and owning), and that included a new guaranteed for the Model S electric car: "After 36 months, you have the right, but not the obligation to sell your Model S to Tesla for the same residual value percentage as the iconic Mercedes S Class, one of the finest premium sedans in the world." Apparently, this wasn't good enough for some. Aiming to please, Tesla modified this policy to change the Model S resale value guarantee to be the "highest of any premium sedan brand made in volume (excludes rare, low volume or limited edition vehicles)". So if during the next few years the Mercedes S Class loses cachet, or if some other premium model holds value better on the resale market, Tesl...

Full article: http://www.treehugger.com/cars/tesla-improves-model-s-res...

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